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Ele.me Introduces AI-Powered 'Resident Intelligent Manager' to Streamline Merchant Onboarding

26 April 2025 · Uncategorized ·

Source: · https://www.cnr.cn/tech/techgd/20250403/t20250403_527122335.shtml

Ele.me Introduces AI-Powered 'Resident Intelligent Manager' to Streamline Merchant Onboarding
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China Radio International, Beijing (April 3rd) – How many steps does it take for a merchant to launch a new food delivery business in the age of AI? Ele.me’s latest answer: just one, with the fastest registrations completed within minutes.

Recently, Ele.me officially launched “AI Resident Intelligent Manager,” an AI-powered assistant designed to streamline the onboarding process. This intelligent assistant supports natural language dialogue, guiding merchants through real-name authentication, agreement signing, material uploads, and smart pre-approval.

Compared to previous, static application processes that required merchants to decipher requirements independently, the AI Resident Intelligent Manager offers round-the-clock guidance, instant query resolution, and intelligent pre-review, eliminating the need for merchants to troubleshoot errors or wait for human feedback. According to an Ele.me product manager, this AI assistant enables new merchants to complete documentation submission and preliminary review in as little as five minutes, significantly increasing success rates.

One Shanghai vendor, who has been selling breakfast in a local alley for nearly two decades, successfully completed his store’s online registration after experiencing the AI Resident Intelligent Manager. This streamlined process allows merchants to operate 24/7 without delays.

Ele.me continues to invest in and innovate AI-powered business tools, including the AI Business Assistant, which helps merchants quickly generate business reports, receive operational suggestions and analysis, and optimize their operations for enhanced efficiency.

Furthermore, Ele.me recently launched the “Uptown Leap Program,” committing over 1 billion yuan to support merchants through enhanced AI technology and the provision of more intelligent operational tools.

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