A delivery personally handled by Liu Qiangdong. The user included a photo with Liu Qiangdong as proof. Jiupai News contacted the user, Mr. Yin, who stated that he didn't want to cook due to rain and decided to try ordering for the first time after seeing an article on JD’s official WeChat account supporting delivery riders. Upon pickup, he found three delivery personnel waiting at the door; two were in uniform, but upon confirming one was Liu Qiangdong, Mr. Yin received his order and expressed gratitude. Mr. Yin emphasized that he wasn't a "JD agent" and shared this experience because he felt fortunate. Regarding recent issues concerning delivery rider rights, he suggested companies—particularly large corporations—take on more social responsibility and support these riders as family breadwinners. On the same day, a delivery rider revealed that Liu Qiangdong treated over ten delivery personnel to hot pot and gave a speech expressing his pleasure in meeting them. A JD insider confirmed this event and expressed gratitude for public attention towards JD Delivery. Furthermore, JD recently released an open letter addressed to all delivery riders criticizing competitors’ “choose one” practices which have led to decreased rider income; the company pledged to increase full-time rider recruitment and address issues related to delivery speed.